1. Home
  2. FAQ
Help Centre · Updated Regularly

C88 FAQ – Answers to Your Most Asked Questions

Everything Pakistan players need to know about C88 — deposits and withdrawals in PKR, cricket and PSL betting, live casino, VIP programme, account setup and much more. If you have a question, chances are the answer is right here.

60+
Questions Answered
8
Topic Categories
24/7
Live Chat Support
PKR
All Transactions

Quick Access

Account & Login Deposits & Withdrawals Cricket & Sports Betting Live Casino VIP Programme Mobile App
Account Payments Sports Betting Live Casino VIP App Bonuses Responsible Gaming

What Makes C88 the Right Platform for Pakistan Players

Before diving into the FAQ, here is a quick snapshot of what C88 offers and why thousands of Pakistani players choose it for cricket betting, live casino and daily gaming entertainment.

Cricket & PSL Betting

C88 covers all major cricket tournaments — Pakistan Super League, T20 internationals, Test series and bilateral ODIs. Live in-play markets update ball by ball so you can bet as the match unfolds. Football and Esports are also fully covered for fans who follow multiple sports.

PKR Deposits & Withdrawals

All transactions on C88 are handled in Pakistani Rupees. Deposit instantly via JazzCash, Easypaisa, Raast or bank transfer. Withdrawals are processed back to your registered payment method. No currency conversion fees, no hidden charges — what you deposit is what shows in your account.

Live Casino With Real Dealers

C88's live casino section streams HD tables around the clock. Baccarat, Roulette, Blackjack, Teen Patti and Andar Bahar are all available with professional dealers. Multiple stake levels mean both casual and high-volume players find a suitable table without waiting.

VIP Rewards Programme

Every bet and every session on C88 earns VIP points that move you up through the tier system. Higher tiers unlock cashback, faster withdrawals, reload bonuses and a dedicated account manager. The programme is open to all players — you start earning from your very first deposit.

C88 Mobile App

The C88 app is built for Pakistani Android and iOS devices. It loads fast on mobile data — including 3G — and supports JazzCash and Easypaisa deposits natively. Biometric login, push notifications for match starts and a compact layout make it the easiest way to access C88 on the go.

24/7 Support Team

C88's live chat support team is available around the clock, every day of the year — including PSL match days and public holidays. Real agents handle account questions, payment queries and technical issues. Response times are fast and you never get stuck waiting for help when it matters.

Everything You Need to Know About C88

C88 is designed to be straightforward — from the moment you register to your first cricket bet and your first withdrawal. That said, new players often have questions, and even experienced members sometimes want to double-check how something works. This FAQ covers every common query we hear from Pakistani players, laid out in plain English so you can find exactly what you need without sifting through walls of legal text.

Questions are grouped by topic — account and login, payments, sports betting, live casino, VIP, app, bonuses and responsible gaming. If your question is not listed here, the 24/7 live chat team is always available inside your account or via the C88 website.

Account & Login

Registration, login, password recovery and account settings

Visit the Register page and fill in your mobile number or email address, choose a password and confirm you are 18 or older. The process takes under two minutes. Once registered, you can log in immediately and make your first deposit to start betting on cricket, PSL and live casino games.

No. C88 allows only one account per person. Duplicate accounts violate the terms and conditions and may result in all associated accounts being suspended and balances being voided. If you are having trouble accessing your existing account, use the password recovery option or contact live chat support — do not create a new account.

Use the password recovery option on the Login page. You will need access to the mobile number or email address registered on your account. A verification code is sent and you can set a new password within a few minutes. If you no longer have access to that number or email, contact live chat support for identity verification assistance.

Accounts are temporarily locked after several consecutive incorrect password attempts — this protects your balance from unauthorised access. Wait a few minutes and try again with the correct credentials. If the account remains locked or has been suspended for another reason, contact the 24/7 live chat support team and they will review your account status promptly.

Contact C88 live chat support to update your registered contact details. For security reasons, changes to critical account information require identity verification. Have your account username or registered number ready when you contact support. Updates are typically processed the same day.

Deposits & Withdrawals

PKR payments, JazzCash, Easypaisa, Raast and bank transfer

C88 supports JazzCash, Easypaisa, Raast, standard bank transfer and debit or credit cards. All transactions are processed in PKR. These are the most widely used payment channels among Pakistani players and cover virtually every common way of moving money digitally in Pakistan.

JazzCash and Easypaisa deposits are credited almost instantly after the transaction is confirmed on your mobile wallet. Raast transfers typically arrive within a few minutes. Bank transfers can take longer depending on your bank's processing schedule. If a deposit does not appear within 30 minutes, contact live chat support with your transaction reference number.

Withdrawal times depend on your payment method and VIP tier. Standard withdrawals to JazzCash or Easypaisa are typically processed within a few hours. Bank transfers may take one to two business days depending on your bank. VIP members at higher tiers receive priority withdrawal processing, which is one of the tangible benefits of the loyalty programme.

Minimum deposit and withdrawal amounts are displayed in the Cashier section of your account at the time of transaction. They are set in PKR and are designed to be accessible for Pakistani players across all income levels. Log in to your account and visit the Cashier section for the current amounts, as these may be updated from time to time.

C88 does not charge its own fees on standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges — for example, JazzCash or Easypaisa may deduct a small processing fee on their end. Check your payment provider's fee schedule for the most accurate picture of what you will be charged on their side.

Cricket & Sports Betting

PSL, T20, international cricket, football and live betting

C88 covers Pakistan Super League (PSL), all ICC T20 World Cup tournaments, international bilateral series involving Pakistan and other major cricket nations, Test matches, ODIs and domestic T20 competitions. During PSL season, markets are expanded with match winner, top batsman, top bowler, over/under runs and dozens of in-play options. Visit the Sports section for the current schedule.

Yes. Live in-play betting is one of the most popular features on C88 for cricket. Odds update ball by ball throughout a match and you can place bets on outcomes like next wicket, runs in the next over, match winner and partnership totals while the game is in progress. The live betting section is accessible immediately after login from the Sports page.

Yes. C88 covers football leagues from around the world including popular European competitions, as well as Esports titles with active betting markets. For Pakistani players who follow football alongside cricket, both sports are available in the same account without needing to switch platforms or manage separate balances.

Settlement rules for abandoned or rain-affected matches follow standard cricket betting rules as stated in C88's Terms and Conditions. In most cases, bets on matches that do not reach a minimum number of overs are voided and stakes are returned. Specific rules depend on the market type. Check the Terms and Conditions or contact live chat for clarification on a specific bet.

Live Casino

Table games, dealers, stakes and game rules

The C88 live casino offers Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar and several game show style tables. All games are streamed in HD with professional dealers. Multiple tables run simultaneously with different stake limits, so players at every level can find a comfortable seat. New tables are added periodically — check the Live Casino section for the current selection.

Yes. Live casino tables on C88 operate around the clock, every day of the year. Whether you want to play after sehri, during lunch or late at night, there is always a table open. The number of available tables may vary during off-peak hours but core games like Baccarat and Roulette are always running.

Each table displays its minimum and maximum stake in PKR before you join. Entry-level tables allow smaller bets suitable for casual play, while high-limit tables cater to players who prefer larger stakes. Stake limits are clearly shown in the lobby — log in and visit the Live Casino section to browse current limits across all available tables.

VIP Programme

Points, tiers, cashback and loyalty rewards

Every bet placed on C88 — whether on cricket, live casino or fish games — earns VIP points. Points accumulate in your account and move you through the tier levels. Higher tiers unlock better rewards including cashback on losses, faster withdrawals, exclusive reload bonuses and, at the top levels, a dedicated account manager. There is no application required — you are automatically enrolled from your first deposit. Visit the VIP page for the full tier breakdown.

VIP point and tier retention rules are detailed on the VIP page. Generally, sustained activity keeps your tier active. Players who are inactive for an extended period may see their tier level adjusted. The best way to maintain and grow your VIP status is to keep playing regularly across any game category — sports betting, live casino or fish games all count equally toward your points balance.

Points are earned on every bet across all game categories. Players who play across multiple categories — for example, cricket betting during the day and live casino in the evening — typically accumulate points faster than those who stick to a single game type. Consistent daily activity accelerates tier progression more reliably than occasional large sessions. All amounts are in PKR and every rupee wagered contributes to your total.

Mobile App

Download, installation, compatibility and features

Visit the App page on C88 for download instructions. The app is available for Android and iOS. Android users download the APK directly from the C88 website — you will need to allow installation from unknown sources in your phone's settings, which is standard for apps not distributed through the Play Store. iOS users follow the installation steps on the App page. The process takes under five minutes on a normal mobile data connection.

Yes. The C88 app is optimised for Pakistani carrier networks including Jazz, Zong, Telenor and Ufone. It is designed to run well even on 3G connections, so you are not limited to Wi-Fi. Live cricket betting, live casino streaming and payment processing all function correctly on standard Pakistani mobile data. Faster connections improve the live casino video quality but are not required for basic functionality.

Yes. Your C88 account, balance, VIP points, betting history and payment methods are fully synchronised between the app and the website. You can start a session on the website and continue on the app without any disruption. Log in with the same username and password on both — there is no separate app account.

Bonuses & Promotions

Welcome offers, reload bonuses, wagering requirements

New players are eligible for a welcome bonus on their first deposit. The exact offer and amount in PKR is displayed on the promotions section of the C88 website at the time you register. Bonuses are updated regularly so the current offer when you sign up may differ from what you have seen advertised previously. Log in after registering to view all active promotions in your account.

Wagering requirements specify how many times you need to bet through a bonus amount before it converts to real withdrawable money. For example, a bonus with a 10x wagering requirement means you need to place bets totalling 10 times the bonus value before you can withdraw winnings derived from it. The specific requirements for each promotion are stated in the promotion's terms. Always read these before claiming a bonus so you know exactly what is involved.

Yes. C88 runs dedicated cricket and PSL promotions during tournament seasons. These typically include bet boosts on selected matches, enhanced odds on specific markets, cashback on cricket bets and reload bonuses timed around PSL match days. Keep an eye on the promotions section of your account throughout the PSL calendar — offers can appear and expire within a single match window so it pays to check regularly.

No. Bonus funds must meet the wagering requirements outlined in each promotion's terms before they can be withdrawn. Your deposited real money is always withdrawable separately from bonus funds — bonus restrictions only apply to the bonus amount and any winnings generated specifically from it. If you are unsure about the status of a bonus in your account, contact live chat support for a clear breakdown.

Responsible Gaming

Budgets, limits, self-management and support resources

Important: Gaming on C88 is intended for adult entertainment only. If you feel your gaming activity is becoming difficult to manage, the tools and resources below are available to help you stay in control. C88 is for players aged 18 and over.

Setting a personal budget before you start playing is the most effective way to keep gaming entertaining rather than stressful. Decide in advance how much you are comfortable spending in a session, a day or a week — and stick to it. If you need assistance setting account-level limits, contact C88 live chat support and the team can help configure options available on your account. For broader guidance on responsible play, visit the Responsible Gaming page.

If you notice that gaming is taking up more time or money than you intended, take a break. Step away from the platform for a day or more, and reflect on whether gaming still feels like entertainment. Practical steps include setting a strict time limit per session, keeping gaming funds separate from everyday expenses, and avoiding chasing losses. C88's Responsible Gaming page has detailed self-assessment guidance and practical tips for maintaining healthy habits.

Yes. If you want to take a break from gaming, contact C88 live chat support and request a temporary account suspension or self-exclusion period. During this time you will not be able to log in, deposit or place bets. This tool is available to any player who asks for it — you do not need to give a reason. Responsible gaming starts with recognising when a pause is the right call.

Still Have a Question? If your query is not covered in any of the sections above, C88's live chat support team is available 24 hours a day, 7 days a week — including during PSL matches and public holidays. Open the chat from any page on the C88 website or through the mobile app and a real agent will assist you directly. For account-specific questions, have your registered mobile number or username ready to speed things up.

C88 is committed to keeping this FAQ accurate and up to date. Platform features, payment methods, bonus structures and VIP tier details can change over time as the platform evolves. If you ever notice a discrepancy between information here and what you see in your account, the account always reflects the current live state of the platform. This FAQ is a general guide, not a binding document — the Terms and Conditions remain the definitive reference for all rules and policies.

Quick Links
Create a Free Account Login to Your Account VIP Programme Details Cricket & Sports Betting Live Casino Tables Download the C88 App Fish Games Arcade Responsible Gaming
Payment Methods
JazzCash Instant
Easypaisa Instant
Raast Fast
Bank Transfer 1–2 Days
Cards & Wallets Fast

All transactions processed in PKR. No currency conversion fees on our end.

24/7 Live Support

Can't find the answer you need? Our support team is online right now — even during PSL matches and holidays.

Agents currently online

Open the live chat inside your account or contact us via the C88 platform directly.

Account Security Tips

Use a unique password not shared with any other service.

Never share your login credentials with anyone — C88 staff will never ask for your password.

Avoid logging in on public Wi-Fi. Use your mobile data for safer access.

Always log out on shared or borrowed devices after your session.

Still Have Questions? We Have Got You Covered

C88's support team is available around the clock via live chat. Or if you are ready to get started, register a free account and explore the platform yourself — cricket betting, live casino and PKR payments are all just a few taps away.

Register Free Account Login to C88 Download the App
JazzCash Easypaisa Raast Bank Transfer PSL Betting

18+ only. Gaming is for entertainment purposes. Play within your means and know your limits. Visit our Responsible Gaming page for self-management tools and guidance.